jenk | work: new blog...

We now have an internal blogging server at work. I'll probably mostly use it for musings on testing / QA / software dev stuff.

My first post:

As [company]'s only [title], I will probably write more about testing than anyone else ;) Today I thought I'd start off with a few quotes.

Testing is organised skepticism. - James Bach

This is a good nutshell description of what I do.

Be skeptical. I don't assume a site works on the first try. For that matter, I don't assume the tech spec or SOW covers every possible scenario. So? I ask questions, I poke, I prod.
Be organized. There are literally thousands of tests that could be run for every one or two tests I do run. So? I focus on what we expect customers to do. If there's a tutorial or help, I follow it exactly. I also plan a variety of erroroneous user actions instead of focusing on one type (or class) of error.

Next quote:

"You broke it & I’m telling" - Sara Ford

Yeah, this is a joke. Still, there is a grain of truth here. It's my job to say, "something isn't working right". I deliver the bad news. I am not necessarily anyone's favorite messenger. It's not personal, in fact, it's my job to keep it impersonal. And yes, I sometimes make mistakes too.

Test everything. Hold on to that which is good. - 1 Thessalonians 5:21

And this is our goal: Deliver better solutions to customers. :)