Phone buzz
Jun. 3rd, 2003 11:27 pm[record-keeping]
Spoke with Verizon today about the persistant buzz on our line. I plugged a phone into the jack at the point of entry (phone box next to the electric meter) and the buzz is there too, so it's not in the house wiring/phone equipment. (I had hoped it was a phone...we have extra phones...oh well.)
Verizon said they should have it fixed by 6:25pm tomorrow (24 hours from my call) or we will get a credit on our phone bill. The ticket # for tracking the problem is our home #. I answered questions about access to the box, whether we have a dog, that I'll be home most (if not all) of the day, and gave my cell # too.
Spoke with Verizon today about the persistant buzz on our line. I plugged a phone into the jack at the point of entry (phone box next to the electric meter) and the buzz is there too, so it's not in the house wiring/phone equipment. (I had hoped it was a phone...we have extra phones...oh well.)
Verizon said they should have it fixed by 6:25pm tomorrow (24 hours from my call) or we will get a credit on our phone bill. The ticket # for tracking the problem is our home #. I answered questions about access to the box, whether we have a dog, that I'll be home most (if not all) of the day, and gave my cell # too.