just what *IS* quality in this instance?

[jenk]

It was almost exactly two years ago, on Oct. 16, 2003, that Secretary of Defense Donald Rumsfeld sent his aides a searching memo (soon after leaked to USA Today), in which he noted:

Today, we lack metrics to know if we are winning or losing the global war on terror. Are we capturing, killing or deterring and dissuading more terrorists every day than the madrassas and the radical clerics are recruiting, training and deploying against us?

The shocking thing is not so much that it took two years, following 9/11, for Rumsfeld to formulate the right question; it's that two more years have passed, and the administration is only now seeking an answer. Military analyst William Arkin reports in his Washington Post blog, Early Warning, that just last month the Defense Department issued a solicitation for outside contractors to devise "a system of metrics to accurately assess US progress in the War on Terrorism, identify critical issues hindering progress, and develop and track action plans to resolve the issues identified."
     - Source: Slate article by Fred Kaplan.

You've gone a million miles
How far'd you get?
     - Bruce Springsteen, Secret Garden