jenk

Suppose that you were running a QA group and the programmers made a lot of time-related bugs. Could you send the programmers out for retraining? Could you require them to adopt the new practices? Could you give bonuses to the ones who made the most progress? If you don’t have the authority to manage and train the programming staff, then you don’t have the power to assure quality. If you do have that power, your title is probably Vice-President of Product Development, not Manager of Quality Assurance. Testing groups and testing-plus-other-measurements groups are doing Quality Assistance not assurance.
- Cem Kaner in The Impossibility of Complete Testing

This is why I tried several times to change my former title from Quality Assurance Manager to Software Test Manager....